Terms & Conditions

Terms and Conditions Last update: February 1, 2026.

These Terms and Conditions apply to the use of the website https://foxboxhome.com/ and the purchase of items from that site. You agree to these Terms when you visit our website or place an order.
1. Information about the company Foxbox runs this website ("we," "us," and "our"). We sell do-it-yourself (DIY) products for the home and garden, like greenhouses, outdoor saunas, and other things that go with them.
2. Things and DIY nature Unless it says otherwise, all of the products on this website are DIY.
This means:
The customer is responsible for installing, assembling, and using the products. Professional installation is not included. The pictures and descriptions of the products are just for reference. There may be small differences in how things look, what they're made of, or how they're packaged.
3. Processing and sending out orders We do everything we can to:
quickly process orders and get products ready for shipping as soon as possible But keep in mind that delivery times are only estimates and may change based on:
availability, destination, and carrier performance We can't control delays caused by transportation companies, bad weather, customs procedures, or acts of God.
4. Responsibility for shipping and transportation Third-party shipping companies bring orders to their destinations.
When the goods are:
When the carrier gets the package and sends a shipment confirmation, the transport company is in charge of getting it there, handling it, and delivering it.
Foxbox is not in charge of:
delays caused by the carrier; damage that happens during transport; delivery that fails because the address is wrong or the delivery location isn't available; If there is any visible damage, the transport company must be told right away and the damage must be documented according to their rules.
5. Disclaimer for installation and assembly Foxbox does not put things together or install them.
The customer is completely in charge of:
putting together the right way correct installation and safe use of the product We strongly suggest:
following all instructions and hiring qualified professionals when needed 6. Heaters, stoves, and other technical equipment You must:
installed only by qualified and certified professionals; connected only as the manufacturer says; and in accordance with local laws, building codes, and safety rules; Foxbox is not liable for:
wrong installation, wrong electrical or chimney connections, damage, injury, or loss caused by improper installation or use If you don't follow the manufacturer's instructions, you might lose your warranty and be legally responsible.
7. Limitation of liability Foxbox will not be responsible for:
damages that are not direct or that come after business interruption or loss of profit damage that happens because of bad assembly, installation, or use We are only responsible for the value of the product you bought.
8. Refunds and returns Our Returns & Refunds Policy, which you can find on our website, tells you how to return items and get your money back. Please read it before you place your order.
9. Payment You must use the payment methods on our Payment Methods page to make all payments. After payment has been confirmed, orders will be processed.
10. The law that applies Depending on where the customer is located, these Terms and Conditions are subject to European Union rules and relevant national laws.
11. Changes to the Terms We can change or update these Terms and Conditions at any time. Changes will go into effect as soon as they are posted on the website.
12. How to get in touch Please get in touch with us if you have any questions about these Terms and Conditions. Website: https://foxboxhome.com/