Shipping and Delivery

Shipping and Delivery

Last updated: February 1, 2026

This Shipping & Delivery Policy tells you how orders made on https://foxboxhome.com/ are handled, sent out, and delivered.

1. Ways to ship

We use third-party shipping and logistics companies to send all orders.
We don't have our own delivery trucks and don't do deliveries ourselves.

The choice of carrier may depend on:

where the delivery is going

the order's size and weight

availability of logistics

2. Time it takes to process an order

We do everything we can to:

quickly process orders after payment has been confirmed

Get products ready for shipping as soon as you can.

The time it takes to process may vary based on:

availability of the product

amount of orders

demand by season

The time it takes to process an order does not include the time it takes to deliver it.

3. Timeframes for delivery

The delivery times given on the website or in communication are just guesses.

The actual delivery time depends on:

the shipping company

country or region of destination

clearance through customs (if needed)

bad weather or something else that came up unexpectedly

Foxbox is not responsible for delays caused by the carrier or things outside of our control.

4. Who is responsible while transporting

When the goods are:

packed up and given to the shipping company, and

confirmation of shipment is sent

The transport company is in charge of getting the goods to the right place, handling them, and delivering them.

Foxbox is not responsible for:

delays in delivery

damage caused by transportation

Delivery failed because the address was wrong or the recipient wasn't available.

5. Getting the package

The customer is in charge of:

being at the address where the package will be delivered

making sure delivery trucks can get to the right places

When the package arrives, the customer must:

check the packaging and the items

Tell the carrier right away if you see any damage.

Follow the carrier's instructions for writing down any problems.

Not reporting damage at the time of delivery may limit or eliminate options for compensation.

6. Deliveries that are big and on pallets

Some items are sent:

on pallets

as big or heavy items

This is what the customer is responsible for:

making sure there is enough room to unload

giving the right tools or help if needed

Delivery usually doesn't include help with unloading unless you agree to it ahead of time.

7. Costs of shipping

Costs of shipping:

are figured out separately

based on the size, weight, and destination of the order

The customer is responsible for any extra costs that the carrier asks for, such as for remote locations, limited access, or special handling.

8. Deliveries to other countries

For shipments to other countries:

There may be customs procedures that need to be followed.

Local governments may charge extra taxes, duties, or fees.

Foxbox does not control these charges; they are the customer's responsibility.

9. Get in touch and get help

Please get in touch with us if you have any questions about shipping or delivery.
The website is https://foxboxhome.com/.